The Associate Director, Business Development Programs and Coaching will lead the development and evolution of the firm’s business development coaching and training platform, focused on building stronger business development and sales discipline across attorneys and the Marketing & Business Development department.

Reporting to the Chief Marketing and Business Development Officer, this role will design and deliver practical programming, coaching, tools, and measurement approaches that help attorneys identify opportunities, build pipelines, deepen client relationships, expand existing work, and pursue new business more effectively.

Responsibilities:

Business Development Programs & Coaching

• Lead the design, delivery, and ongoing evolution of the firm’s business development coaching and training platform.
• Build practical curriculum around pipeline development, client conversations, relationship expansion, cross-selling, pitch preparation, pursuit strategy, and sales discipline.
• Ensure programming is relevant for attorneys at different levels and supports both foundational and advanced BD skill development.
• Partner with Attorney Development to embed commercial skills into onboarding, core training programs, lateral integration, and ongoing attorney development.
• Work with external vendors and subject matter experts to bring in leading practices, buyer insights, and current market trends.

Attorney Coaching & Applied BD Support

• Provide practical coaching to attorneys on live opportunities, client relationships, individual business plans, and pipeline activity.
• Partner with Practice, Industry, and BD leaders to align coaching with strategic priorities, key clients, and growth opportunities.
• Translate BD strategy into clear next steps, action plans, and follow-through.
• Support partners, laterals, emerging rainmakers, and priority groups in building stronger BD habits and commercial confidence.

MBD Enablement

• Develop tools, playbooks, and training resources that help MBD professionals operate as stronger strategic advisors.
• Create shared approaches for pipeline coaching, target identification, client meeting preparation, pursuit planning, and post-meeting follow-up.
• Reinforce consistent BD methods across practices, industries, offices, and client teams.
• Help identify capability gaps within MBD and develop practical training or coaching solutions.

Tools, Data & Measurement

• Ensure training and coaching connect to firm tools and workflows, including CRM, ERM, pipeline tracking, experience management, and client feedback.
• Define and track metrics for participation, engagement, adoption, behavior change, and business impact.
• Use data, feedback, and BD team insights to evaluate program effectiveness and refine future programming.
• Identify gaps in adoption and execution and recommend practical improvements.

Stakeholder & Vendor Management

• Build trusted relationships with attorneys, Practice and Industry leaders, Attorney Development, MBD colleagues, firm leadership, and external partners.
• Manage external BD training vendors, coaches, consultants, and subject matter experts.
• Ensure external programming is practical, firm-specific, and aligned to Mintz priorities.
• Lead pilots and targeted rollouts to test, refine, and scale commercial excellence initiatives.
  

• Assume additional responsibilities as requested. 
• This role requires 60% in office presence; remote work is permissible 40% of the time. 

Qualifications:

• Bachelor’s degree required.
• 14+ years of experience in professional services, business development, sales enablement, coaching, training, or commercial excellence.
• Experience coaching attorneys, partners, executives, and senior professionals on client development, business development, or revenue growth.
• Experience designing and delivering practical training programs with measurable application.
• Strong understanding of professional services sales cycles, client relationship management, pipeline development, and opportunity pursuit.
• Familiarity with CRM, ERM, pipeline management, client feedback, and BD technology tools.
• Strong facilitation, communication, and stakeholder management skills.
• Ability to translate strategy into practical tools, behaviors, and action plans.
• Experience managing external vendors, coaches, consultants, or training partners.
• Ability to influence in a partner-led environment without relying on formal authority.
• High degree of curiosity about client behavior, buyer trends, and the changing legal market.
• Ability to function in a fast-paced, service-oriented environment, prioritize multiple projects on a daily basis, and adjust to shifting priorities.
• Strong planning, project management and organizational skills.
• Strong sense of urgency.
• Facility analyzing, working with and presenting data.
• Possess a “hands-on” tactical approach.
• Creative and proactive approach to problem solving.
• Facilitate teamwork and identify opportunities to develop new processes/infrastructure.
• Demonstrated ability to grasp and implement new concepts quickly.
• Strong analytical abilities, resourcefulness, and attention to detail.
• Ability to work independently and as part of a team with a proactive and positive style that fosters collaborative working relationships.
• Outstanding sense of customer service, with demonstrated ability to instill this in others.
• Deep personal commitment to integrity, excellent judgment, and the highest standards of ethics.
• Must display the highest level of diplomacy, tact and discretion, with comfort in handling and maintaining confidential information.
• Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint.  Ability to quickly get up to speed and master new applications and software is critical.
• Prior experience managing staff is required.
• Demonstrated ability to motivate and develop teams.
• Proven leadership and management abilities.
• Demonstrated experience in employee relations and performance improvement.

This job description is a general description of the types of responsibilities that are required of an individual in this job.  It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.

Physical Demands:

This position requires sitting or standing for long periods of time and the continuous operation of standard office equipment, such as computers, keyboards and phones. It also requires mobility sufficient to perform certain job functions, such as getting to photocopiers/scanners/fax machines, and regular bending, reaching, lifting, stooping and occasionally pulling, pushing and/or lifting items that weigh up to 25 pounds.

Job Summary:

The Corporate Knowledge Management & Innovation Associate Attorney will collaborate with the Corporate KM&I Attorney and practice leadership to improve how the Corporate Section captures, organizes, and delivers its knowledge resources. This role is designed for an attorney who understands corporate transactions and is interested in applying that experience to knowledge, process, and technology initiatives that strengthen attorney effectiveness and client service.

The KM&I Associate Attorney will focus on drafting and maintaining precedents and templates, supporting practice technology projects, and helping attorneys make better use of firm knowledge and technology resources. The role requires strong communication skills and an aptitude for engaging lawyers in new ways of working — from using model documents to adopting new platforms.

Primary Responsibilities:

• Collaborate with Corporate KM&I leadership to curate, draft, and maintain model documents, templates, checklists, practice notes, and precedent databases.
• Maintain and enhance internal knowledge repositories and resource sites, including policies, procedures, and practice guidance.
• Capture matter learnings with attorneys to ensure resources reflect market practice and firm experience.
• Identify and design practice support materials that improve consistency and efficiency in transaction workflows.

• Partner with Professional Development to assess training needs, align curricula, and update materials.
• Design and deliver trainings, quick-reference guides, and playbooks; track attendance, feedback, and follow-ups.
• Present KM updates and demos at practice group meetings and other attorney forums.
• Co-produce the KM newsletter (topic planning, drafting/editing content, usage tips, tool updates, links to resources).
  

• Provide ongoing support to attorneys (resource questions, document searches, tool walk-throughs).
• Align with BD, PD, and IT to connect KM resources with experience capture, training, and business development priorities.
• Provide light project management (timelines, status updates, issue/risk tracking).
• Perform other KM&I responsibilities as assigned.
• In-office requirement: 60% on-site; 40% remote.

Job Qualifications:

• J.D. required.
• 3-5 years’ corporate practice (M&A/VC/PE/securities) in a law firm or equivalent.
• Strong writer/communicator who can engage and influence attorneys.
• Proven organizer/project manager; comfortable juggling multiple matters.
• Tech-savvy with Microsoft 365 and core legal tools (e.g., Copilot, iManage, Kira, Litera, Harvey); quick to learn new platforms (AI/search/automation).
• Analytical and practical: distills legal concepts into clear resources and workflows.
• Service-oriented and responsive: builds trust with attorneys, follows through, and provides practical, on-the-spot support.
• Sound judgment and discretion with confidential information; collaborative and collaborative team player.

This job description is a general description of the types of responsibilities that are required of an individual in this job.  It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.

Position Summary:

The Information Security Analyst is a hands‑on technical role responsible for managing the firm’s enterprise vulnerability management program while supporting daily security monitoring and incident response activities. Under the supervision of the Information Security Manager, this role will lead the identification, prioritization, reporting, and remediation coordination of vulnerabilities across the firm’s systems and provide technical support for detection tuning and security tool configuration. Mintz Information Security is a small, highly collaborative, cross-functional team that provides cybersecurity and GRC capabilities to the firm. Our IT organization maintains an ISO/IEC 27001:2022 certification, and this role plays a key part in ensuring continued compliance with our ISMS program.

Primary Responsibilities:

Vulnerability Management

• Operate, configure, and tune vulnerability scanning tools.
• Validate vulnerabilities across endpoints, servers, applications, and cloud environments.
• Distinguish between true positives, false positives, and vulnerabilities mitigated through compensating controls.
• Prioritize findings using threat intelligence, EPSS, CVSS, and business impact.
• Coordinate remediation efforts across IT teams and collaborate with those teams to ensure solutions fit the firm’s risk posture and needs.
• Track remediation progress, manage risk exceptions, and escalate overdue high‑risk items.
• Maintain dashboards and reporting for leadership, ISO/IEC 27001, HIPAA, and client requests.
• Support penetration test remediation and validation.

This role requires 60% in office presence; remote work is permissible 40% of the time.

This job description is a general description of the types of responsibilities that are required of an individual in this job.  It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.

Physical Demands:

This position requires sitting or standing for long periods of time and the continuous operation of standard office equipment, such as computers, keyboards and phones. It also requires mobility sufficient to perform certain job functions, such as getting to photocopiers/scanners/fax machines, and regular bending, reaching, lifting, stooping and occasionally pulling, pushing and/or lifting items that weigh up to 25 pounds.

The salary range for this position in Boston is $85,000-$100,000

This position is bonus eligible. Mintz offers a comprehensive benefits package.

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Job Summary

The Knowledge Management & Innovation (KM&I) Strategist plays a lead role in advancing knowledge management, process improvement, and technology adoption across the firm’s specialty practices (including Bankruptcy, Health Law, Public Finance, Real Estate, and Technology & Communications).

This role serves as the primary KM&I resource for these practices and is responsible for driving initiatives that improve how knowledge is captured, structured, and delivered in day-to-day practice. The KM&I Strategist partners directly with practice leadership, attorneys, and cross-functional teams to identify needs, align on priorities, and translate those priorities into practical, scalable solutions.

Working in close alignment with the firm’s broader KM&I function, this role brings a strong operational lens to knowledge and innovation efforts, ensuring that initiatives are clearly defined, effectively coordinated, and successfully implemented. The ideal candidate brings substantial law firm experience, sound judgment, and the ability to operate with a high degree of ownership in a complex, fast-paced environment.

Primary Responsibilities

Knowledge Strategy & Content Management

• Serve as the primary KM&I resource for specialty practices, partnering with attorneys and practice leadership to identify, develop, and maintain key knowledge assets, including forms, templates, checklists, and practice resources.
• Drive organization, accessibility, and usability of practice-specific knowledge within firm systems (e.g., iManage, intranet, KM platforms).
• Support structured approaches to precedent identification, tagging, and reuse.
• Capture matter learnings and practice insights to ensure resources reflect current practice and firm experience.

KM Initiative Execution

• Lead and drive execution of KM&I initiatives across specialty practices, including forms governance, content curation, and knowledge infrastructure improvements.
• Work with stakeholders to clarify priorities, define scope, and translate high-level objectives into actionable initiatives.
• Manage multiple concurrent initiatives, ensuring clear timelines, ownership, and consistent forward progress.
• Bring structure and accountability to initiatives by tracking deliverables, facilitating follow-up, and driving completion.

Technology & Innovation

• Evaluate, pilot, and support rollout of practice technologies (e.g., document automation, AI tools, knowledge platforms) within specialty practices.
• Serve as a strategic intermediary between attorneys and internal teams (Innovation, IT, vendors) to ensure tools align with practice needs.
• Identify opportunities to improve workflows through thoughtful use of technology and process design.
• Support coordination of pilots and new tool evaluations, including stakeholder alignment and feedback.

Process Design & Practice Support

• Identify opportunities to improve how work is performed across specialty practices, with a focus on consistency, efficiency, and usability.
• Develop practical tools (e.g., checklists, playbooks, templates) that support repeatable, effective workflows.
• Surface and address points of friction across people, processes, and systems, and design approaches to improve coordination and effectiveness.
• Support efforts to clarify ownership of key processes and resources across practices and administrative teams.

Training, Adoption & Engagement

• Drive adoption of KM resources and tools through targeted outreach, training, and ongoing support.
• Develop and deliver practical training materials, quick-reference guides, and playbooks tailored to specialty practices.
• Present KM&I updates, resources, and tools at practice group meetings and other forums.
• Partner with Professional Development to align KM&I efforts with onboarding and training initiatives.

Cross-Functional Collaboration & Leadership

• Serve as a connector across specialty practices and administrative teams (Innovation, IT, BD, Research, Practice Management).
• Facilitate alignment across stakeholders by creating shared understanding, clear next steps, and practical decision frameworks.
• Partner with KM&I attorneys and leadership to align specialty practice initiatives with broader firm priorities.
• Act as a trusted operational partner to practice leadership, helping maintain momentum across multiple initiatives.

This role requires 60% in‑office presence; 40% remote work is permissible

Qualifications

Experience

• 8–12+ years of experience in a law firm or professional services environment.
• Experience in knowledge management, legal operations, practice support, business development, operations, or related roles.
• Demonstrated success working across functions to drive alignment, improve processes, and implement strategic initiatives.
• Experience managing multiple concurrent initiatives in a complex, matrixed environment.

Knowledge & Technical Fluency

• Strong familiarity with law firm operations and attorney workflows.
• Experience working with core legal and business systems (e.g., iManage, document automation tools, knowledge platforms, AI-enabled tools).
• Working understanding of knowledge management concepts, including forms, precedents, and content organization.
• Experience supporting technology rollout, adoption, or process improvement initiatives.

Skills & Competencies

• Strong execution orientation with the ability to move initiatives forward in ambiguous environments.
• Excellent organizational and coordination skills, with attention to detail and follow-through.
• Strong communication and interpersonal skills, with the ability to engage attorneys and stakeholders effectively.
• Ability to translate complex needs into practical, structured solutions.
• Comfortable operating with a high degree of independence and ownership.

Core Competencies

• Ownership & Accountability: Takes responsibility for driving initiatives forward and delivering results.
• Structured Thinker: Brings clarity and organization to complex, multi-stakeholder work.
• Credible Partner: Builds trust with attorneys and operates effectively as a peer in practice-facing initiatives.
• Connector & Translator: Bridges gaps between people, systems, and priorities to create alignment and forward momentum.
• Adaptable: Able to work across multiple practices with varying needs and priorities.
• Practical & Solutions-Oriented: Focused on delivering usable, sustainable outcomes.

This job description is a general description of the types of responsibilities that are required of an individual in this job.  It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.

Physical Demands:

This position requires sitting or standing for long periods of time and the continuous operation of standard office equipment, such as computers, keyboards and phones. It also requires mobility sufficient to perform certain job functions, such as getting to photocopiers/scanners/fax machines, and regular bending, reaching, lifting, stooping and occasionally pulling, pushing and/or lifting items that weigh up to 25 pounds.

The Assistant provides administrative support for members, associates, legal assistants and other designated firm personnel. This role will work closely with assigned teams managing the day-to-day activities within the Litigation practice. Collaboration with team members is an important component of any role at Mintz. Therefore, the firm requires working from the office approximately 80% of the time in accordance with the firm’s published guidelines.

 Responsibilities:                                                                                                                            

• Prepare correspondence, memoranda and other documents in an accurate and timely manner.
• Manage and/or maintain calendar by scheduling appointments, coordinating meetings, conferences and travel arrangements.
• Process monthly billing (input draft edits, review billing guidelines if applicable, finalize bills, email and mail client invoices) by working closely with assigned billing specialist.
• Drive the timely recording of attorney billable hours worked according to the firm’s Time Entry Policy; become an expert on the policy and stay current with any changes.
• Keep current with expense reporting and process check requests.
• Work with Attorney Development to assist attorneys in monitoring and reporting CLE credits.
• Initiate conflict process, draft engagement letters, submit intake documentation for processing, follow up as necessary for signatures and retainers, save executed engagement letter to Document Management System (“DMS”).
• Responsible for ensuring all client DMS workspaces are properly organized, and that all versions and document preparations are done in our DMS to preserve version control and integrity of client record per the Firm’s Information Governance Policy.
• Provide attorney guidance on Outlook folders / DMS Links and monitor to ensure client email filing conforms to Retention policy.
• Implement process to close client matters on a timely basis.
• Assist attorneys in maintenance and/or disposition of records while adhering to firm Records Policy.
• Provide quality client service by communicating professionally with internal and external client inquiries, answering phones and greeting clients.
• Work collaboratively with assigned team and section colleagues.
• Proactively participate in training opportunities to advance skill levels and efficiency in firm software.
• Retrieve, review, and save pleadings, court documents, discovery, etc. to DMS in appropriate client workspace.
• Monitor litigation deadlines and assist attorneys in drafting motions, responses, and other legal pleadings under the attorney’s direction.
• Conduct research on cases, rules, statutes, etc., as requested by attorneys, including contact with court personnel as needed to ensure all documents are prepared according to specific court and judge’s rules.
• Format, finalize, file, and serve all court documents in a timely manner while adhering to all court rules.
• Assist in the preparation and organization of documents, exhibits, etc. for state and federal filings, hearings, depositions, and trial.
• Prepare notices of deposition, subpoenas, and written discovery responses, including requests for production of documents, requests for admission, and interrogatories; serve on all parties; and arrange for service of process and court reporters.
• Work with E-Data Consulting Group, bates-number document production, and service on all parties.
• Assume additional responsibilities as requested.
• Log and update all daily tasks, and activities accurately in MyDay by each end of day.
• This role requires 80% in office presence; remote work is permissible 20% of the time.

Qualifications:

• High School diploma and relevant work experience required.
• 5+ year’s secretarial or administrative experience, preferably in litigation.
• Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint. Ability to quickly learn and master new applications and software is critical.
• Knowledge of legal terminology, civil procedures and discovery is required.
• Knowledge of CA Court system is required.
• Knowledge of filing documents with courts and other agencies.
• Possess excellent written and verbal communication skills.
• Strong organizational and administrative skills.
• Excellent attention to detail and ability to execute through to completion.
• Creative problem-solving skills, reasoning ability and logical thought process.
• Ability to work under pressure, prioritize competing demands, meet various deadlines and respond quickly to changing priorities.
• Demonstrated ability to professionally interact and collaborate with colleagues at all levels.
• Ability to work independently and as part of a team.
• Outstanding sense of customer service.
• Enthusiastic, proactive and positive attitude.
• Ability to handle confidential matters with discretion.
• Must be self-motivated to produce quality work.
• High level of integrity and honesty.
• Flexibility to work overtime when necessary.

This job description is a general description of the types of responsibilities that are required of an individual in this job.  It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.

The salary range for this position in each office location is:

This position is bonus eligible. Mintz offers a comprehensive benefits package.

Job Summary:

This position is responsible for the implementation and execution of various attorney development and human resources processes and procedures that support Mintz associates, patent agents, and technical advisors, while collaborating with Section Management, Finance, and other administrative departments.

Primary Responsibilities:

• Work with Attorney Development colleagues to manage the Membership Elevation and Integration Check-in processes from beginning to end, including developing communications, ensuring timely completion of required evaluations and other key documents, monitoring program effectiveness, and suggesting enhancements.
• Collaborate with Attorney Development and Professional Development colleagues to design and deliver coaching and training to Member candidates and Newly Elevated Members, including implementation of the annual New Member Transitions Training.
• Participate in the development and implementation of a formal real-time performance feedback process.
• Manage the upward feedback program for Newly Elevated Members.
• Collaborate with Attorney Development colleagues on employee relations matters and performance management.
• Participate in the firm’s formal evaluation process for non-Member attorneys.
• Collaborate with Professional Development colleagues to develop and implement training programs that will enhance the growth of our associates and address developmental needs.
• Deliver various presentations on topics of interest to populations served by the Attorney Development team.
• Develop and maintain strong relationships with attorneys and employees across all sections.
• Gain a deep understanding of Mintz’s capabilities and resources.
• Provide excellent service and become a trusted colleague.
• Act as a helpful resource who advocates appropriately and proactively for positive change and creative solutions.
• Stay current in attorney development best practices and trends by attending conferences and joining relevant networking groups.
• Travel to other offices approximately one office per quarter.
• Assume additional responsibilities as requested.
• This role requires 60% in office presence; remote work is permissible 40% of the time. 

Qualifications:

• Bachelor’s degree required.
• 5-7 years of experience in Human Resources required. Experience with attorney development is preferred.
• Experience in a law firm is required. 
• Possess excellent verbal and written communication skills.
• Flexibility and openness to ideas and solutions, with a willingness to adapt and innovate in response to evolving needs and challenges.
• Ability to function in a fast-paced, service-oriented environment, prioritize multiple projects on a daily basis, and adjust to shifting priorities.
• Strong planning, project management and organizational skills.
• Strong sense of urgency.
• Facility analyzing, working with, and presenting data.
• Ability to collaborate and gain the respect, trust, and confidence of the firm’s attorneys and professional staff.
• Possess a “hands-on” tactical approach.
• Creative and proactive approach to problem solving.
• Facilitate teamwork and identify opportunities to develop new processes/infrastructure.
• Demonstrated ability to grasp and implement new concepts quickly.
• Strong analytical abilities, resourcefulness, and attention to detail.
• Ability to work independently and as part of a team with a proactive and positive style that fosters collaborative working relationships.
• Outstanding customer service.
• Deep personal commitment to integrity, excellent judgment, and the highest standards of ethics.
• Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel, and PowerPoint as well as PDF software.
• Ability to quickly get up to speed and master new applications and software is critical.

This job description is a general description of the types of responsibilities that are required of an individual in this job.  It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.

The Immigration Paralegal will work closely with the legal team on all aspects of case preparation and filings in support of immigration cases, with a special emphasis on providing writing support to Immigration Attorneys on our extraordinary ability case.

Collaboration with team members is an important component of any role at Mintz.  Therefore, the firm requires working from the office 60% of the time in accordance with the firm’s published guidelines.

Responsibilities:

• Prepare and file writing-intensive business and employment-related immigration documentation with respect to O-1 visa and EB-1(A) and (B) green card petitions, including preparing reference letters and exhibit packages.
• Prepare H-1B, L-1, O-1, TN, E-1/E-2 and other types of nonimmigrant visa petitions.
• Prepare PERM labor certification cases or possess the willingness to learn.
• Prepare IV cases such as I-140s, I-130s, and AOS cases.
• Collect evidence and visa documentation from clients.
• Meet with attorneys and other professionals to discuss assigned cases or projects.
• Manage case docket, across various clients with different attorneys, with competing responsibilities.
• Learn and follow procedural and processing requirements for various types of visa petitions and applications.
• Assist in the preparation and filing of business and employment-related immigration documentation.
• Maintain client database and analyze immigration status reports.
• Own the client relationship and provide a high level of client service, ensuring customer satisfaction at all times.
• Build knowledge of firm processes.
• Assist on projects as assigned.
• Assume additional responsibilities as requested.
• This role requires 60% in office presence; remote work is permissible 40% of the time. 

• Bachelor’s degree required.
• 3+ years professional work experience required. Experience in business immigration or a law firm is a plus.
• Possess excellent written and verbal communication skills.
• Strong organizational and administrative skills.
• Excellent attention to detail and ability to execute through to completion.
• Demonstrated ability to use timekeeping applications by consistently entering billable time accurately, with detailed narratives, and in a timely manner in compliance with firm-wide time entry policies to ensure ethical and efficient billing practices.
• Creative problem-solving skills, reasoning ability, and logical thought process.
• Ability to work under pressure, prioritize competing demands, and meet various deadlines.
• Demonstrated ability to professionally interact and collaborate with colleagues at all levels.
• Ability to work independently and as part of a team.
• Outstanding sense of customer service.
• Enthusiastic, proactive, and positive attitude.
• Ability to handle confidential matters with discretion.
• Must be self-motivated to produce quality work.
• High level of integrity and honesty.
• Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel PowerPoint, and Zoom. Ability to quickly get up to speed and master new applications and software is critical.
• Flexibility to work overtime when necessary.

This job description is a general description of the types of responsibilities that are required of an individual in this job.  It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.

Job Summary:

The Practice Coordinator (“PC”) will play an important role as part of the Practice Management team embedded in Corporate Section and Immigration Section (and known collectively as the “Division”).  The PC will assist the Senior Practice Managers (“SPMs”) and Practice Specialist (“PS”) operating in the Division with all aspects of managing their respective practice groups, including coordinating a full range of practice development and staffing activities, budget monitoring, and other business and administrative support critical to the daily operation and long-term growth of the practice groups.  Working within the various practice groups and reporting to the SPMs, the PC will collaborate with other administrative departments at the Firm to ensure the successful implementation of various Section, Division, and Firm objectives.

Responsibilities:

• Collect, maintain, and analyze practice group information for various purposes, including staffing and evaluations, and assist with the creation and implementation of new tracking tools and processes as needed.
• Prepare and distribute weekly reports summarizing workload, financial performance, and operational metrics for key stakeholders.
• Assist with organizing Section and practice group meetings, retreats, and events.
• Work with SPMs and PS to monitor practice group budgets, practice data, and other financial metrics, including reviewing and approving certain vendor invoices.
• Assist with updating and maintaining Section intranet sites, including simple coding to independently update intranet sites.
• Contribute to the integration of interns, project analysts, and other rotational support teams and resources.
• Schedule trainings and meetings as part of attorney or paraprofessional onboarding as needed.
• Assist SPMs with the monitoring and augmenting of section specific training.
• Assist with HR functions such as the annual performance review process, including collecting feedback and monitoring of billable and non-billable time.
• Act as liaison to, and collaborate with, other practice groups and administrative departments regarding practice support needs, as directed by SPMs.
• Assist SPMs as they monitor associate development to ensure progression in desired practice areas and participation in various training opportunities.
• Procedurally oversee the collection of weekly associate workload reports, which may include learning software programs such as ViDesktop.
• Assume additional responsibilities as needed.
• This role requires 60% in office presence; remote work is permissible 40% of the time.

Qualifications:

• Bachelor’s degree required.
• 1+ years of administrative experience in a professional service setting preferred.
• Excellent technical skills, including proficiency in using Microsoft Word, Outlook, Excel, and PowerPoint. Ability to quickly get up to speed and master new applications and software.
  • Proficiency in Excel, including comfort with formulas, budget tracking, and data manipulation
• Excellent written and verbal communication skills.
• Excellent organizational, administrative and time management skills with the ability to manage competing priorities and deadlines across multiple workstreams.
• Excellent attention to detail and ability to execute through to completion.
• Creative problem-solving skills, reasoning ability, and logical thought process.
• Demonstrates the ability to professionally interact and collaborate with colleagues and internal stakeholders at all levels.
• Demonstrates a willingness to accept constructive feedback and training.
• Ability to work independently and as part of a team.
• Outstanding sense of client service, in supporting team members and stakeholders across the firm; consistently demonstrating professionalism, follow-through, and a solutions-oriented mindset
• Enthusiastic, proactive, and positive attitude.
• Ability to handle confidential matters with discretion.
• Self-motivated to produce quality work.
• High level of integrity and honesty.
• Possess excellent written and verbal communication skills.
• Strong organizational and administrative skills.
• Excellent attention to detail and ability to execute through to completion.
• Creative problem-solving skills, reasoning ability, and logical thought process.
• Ability to work under pressure, prioritize competing demands, and meet various deadlines.
• Demonstrated ability to professionally interact and collaborate with colleagues at all levels.
• Ability to work independently and as part of a team.
• Outstanding sense of customer service.
• Enthusiastic, proactive, and positive attitude.
• Ability to handle confidential matters with discretion.
• Must be self-motivated to produce quality work.
• High level of integrity and honesty.
• Flexibility to work overtime when necessary.

The salary range for this position in the Boston office is $52,000-$53,000. 

This job description is a general description of the types of responsibilities that are required of an individual in this job.  It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.

Physical Demands:

The Practice Coordinator (PC) will play an important role as part of the Practice Management Team embedded in the Litigation and Employment Sections (known collectively as the “Division”).  The PC will assist the Senior Practice Manager (SPM) and Practice Managers (PMs) operating in the Division with all aspects of managing their respective groups, including coordinating a full range of practice development and staffing activities, budget monitoring, and other business and administrative support critical to the daily operation and long-term growth of the Sections.  Working within the Sections and reporting to the SPM and PMs, the PC will collaborate with other administrative departments at the firm to ensure the successful implementation of various Section, Division and Firm objectives.

Responsibilities:

• Collect, maintain, and analyze practice group data for various purposes, including staffing and evaluations, and assist with the creation and implementation of new tracking tools as needed.
• Work with SPM and PMs in monitoring practice group budgets, practice data, and other financial metrics.
• Assist with updating and maintaining the Section intranet sites and coordinate with Business Development team as appropriate.
• Assist with the organization and coordination of Section meetings, retreats, and events.
• Work with SPM, PMs and Section Management to develop presentations on various topics for internal audiences.
• Contribute to the integration of lateral and first year associate hires.
• Assist SPM and PMs with the monitoring and augmenting of section specific training.
• Assist with HR functions such as the annual review process, including collecting feedback and the monitoring of billable and non-billable time.
• Assist SPM and PMs with the protocols and procedures for processing attorney departures.
• Work with PMs to support attorney staffing within the practice areas as needed.
• Oversee the collection of bi-weekly associate workload reports, which may include learning software programs such as ViDesktop.
• Act as liaison to, and collaborate with, other practice groups and administrative departments regarding practice support needs, as directed by SPM and PMs.
• Assist SPM and PMs as they monitor associate development to ensure progression in desired practice areas and participation in various training opportunities.
• Assume additional responsibilities as needed.
• This role requires 60% in office presence; remote work is permissible 40% of the time.

Qualifications:

• Bachelor’s degree required.
• 1+ years of experience within a law firm or other professional services environment.
• Strong project management and organizational skills.
• Ability to work under pressure, manage multiple projects and meet short-and-long term deadlines.
• Excellent verbal communication, attention to detail, research, and writing skills.
• Creative problem-solving skills, reasoning ability and logical thought process.
• Demonstrated ability to effectively use technology, database, presentation, document management and spreadsheet software.
• Ability to interact and collaborate with colleagues at all levels.
• Ability to work independently and as part of a team, as guided by the PMs.
• Outstanding sense of customer service.
• Ability to handle confidential matters with discretion and integrity.
• Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint.  Ability to quickly get up to speed and master new applications and software is critical.
• Flexibility to work overtime and travel to other offices as necessary.

This job description is a general description of the types of responsibilities that are required of an individual in this job.  It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.

Physical Demands:

This position requires sitting or standing for long periods of time and the continuous operation of standard office equipment, such as computers, keyboards and phones. It also requires mobility sufficient to perform certain job functions, such as getting to photocopiers/scanners/fax machines, and regular bending, reaching, lifting, stooping and occasionally pulling, pushing and/or lifting items that weigh up to 25 pounds.

This position will be responsible for assisting attorneys in the collection of unpaid accounts receivable and providing them with guidance on effective collection methods. They will work closely with the Director of Collections to ensure accounts are properly managed and monitored to avoid delinquencies. They will establish ongoing relationships with clients.

Responsibilities:

Assists in the collection of delinquent accounts.

Prepares and reviews monthly collection reports.

Prepares supporting documentation for the collection of delinquent accounts.

Develop working relationships with assigned billing attorneys in order to assist attorneys managing their business portfolio and promote the importance of year-round collection practices.

At the direction of the Director of Collections, work with billing attorneys to discuss delinquent accounts, place collection calls to clients with overdue receivables and sets up payment plans where necessary, including negotiating balances.

Maintains collection files and records.

Assumes additional responsibilities as requested.

This role requires 60% in office presence; remote work is permissible 40% of the time.

Qualifications:

3-5 years collections experience in a professional services environment. Law firm preferred.

Strong organizational skills and attention to detail.

Outstanding problem-solving skills and a high degree of confidence and professional maturity.

Able to communicate verbally and in writing in a clear, concise and professional manner.

Demonstrated ability to professionally interact with attorneys, staff, and co-workers within the firm as well as with clients.

Must be self-directed and able to thrive in a busy, time-sensitive environment.

Expertise with Microsoft Word and Excel.

Must be self-motivated, a fast learner, dedicated to producing quality work and bringing assigned tasks and projects to completion.

Physical Demands:

This position requires sitting or standing for long periods of time and the continuous operation of standard office equipment, such as computers, keyboards and phones. It also requires mobility sufficient to perform certain job functions, such as getting to photocopiers/scanners/fax machines, and regular bending, reaching, lifting, stooping and occasionally pulling, pushing and/or lifting items that weigh up to 25 pounds.

The salary range for this position in each office location is:

-Boston: $95,000-$115,000

-DC: $85,000-$105,000 

This position is bonus eligible. Mintz offers a comprehensive benefits package.

The Senior Manager, Partner Recruiting & Strategic Growth will work under the supervision of the Director of Partner Recruiting and Integration and will have primary responsibility for driving the firm’s strategic growth priorities and partner recruiting initiatives. The position is part of the firm’s Legal Recruiting Department and therefore will also be involved in firm-wide legal recruiting activities and initiatives to support attorneys throughout the firm.

Responsibilities:

• Understanding and advancing strategic growth priorities
  • Maintain awareness of overarching firm recruiting priorities, including key practice areas for strategic growth and geographic areas of focus.
  • Creatively identify high-value opportunities to drive recruiting activity aligning with the firm’s priorities (e.g., using Key Account and priority clients to identify potential recruiting targets).
  • Identify specific partner recruiting searches that (1) align with the firm’s strategic plan, (2) are considered priority searches that merit additional effort from our team, and (3) need to be proactively driven to make progress on filling the mandate.
  • Work with headhunters and key internal stakeholders to advance growth initiatives – understanding and communicating the need, key practice information, and the ideal candidate profile, getting buy-in, regularly communicating status, following up to ensure continued traction. Offer creative, proactive suggestions for driving candidate activity.
• Candidate sourcing tactics and pipeline management
  • Develop innovative approaches to pipeline management and acceleration, deploy new tactics for driving recruiting activity and seek ways to scale across practices. Develop a suite of strategies that the department can deploy in advancing activity in specific searches and broader firm growth goals.
  • Use research tools to develop an understanding of the state of the market, produce target lists, identify and report on movement in the market relevant to the search, and to identify Mintz connections to potential candidates.
• Foster and leverage productive relationships to grow candidate pipeline
  • Actively build and maintain relationships with headhunters across geographies and specialties. Ensure that Mintz remains top of mind by discussing our strategic priorities and specific searches and sharing information about the firm. Develop regular cadence for information sharing, calls, and meetings.
  • Leverage connections with internal constituents to develop leads, pipeline, and additional opportunities. Solicit partners and recent laterals for referrals and input on potential candidates in the market.
• Market research and reporting
  • Monitor the legal hiring market by reading the daily news and regularly talking with headhunters about candidate moves.
  • Communicate regularly with section heads and office managing partners regarding market insights and recruiting activities and work to proactively identify new avenues for developing candidate pipelines.
  • Apply market knowledge to Mintz recruiting priorities, to inform stakeholders, and to suggest adjustments to our priorities in light of the changing landscape and new opportunities that may arise.
• External and internal branding and visibility
  • Work with Member Recruiting Team, Business Development, Marketing, and other relevant internal teams to develop Mintz brand in the lateral recruiting market, innovative marketing materials, and when needed, candidate-specific pitch materials.
  • Serve as “face of the firm” in representing it through consistently positive, professional interactions with both internal and external clients including staff, attorneys of the firm, firm leadership, candidates, law schools, search firms, professional organizations and other entities.
  • Engage in local and national legal recruiting organizations to support the enhancement of our profession and to represent Mintz positively in the legal community.
• Department collaboration
  • Work collaboratively with Legal Recruiting Department staff to support other functional areas, special projects and general department administration.
  • Assume additional responsibilities as requested.
• Regular travel is required to be successful in this role with an expectation of approximately 25% of time spent working from other Mintz offices, traveling to locations where headhunters and/or candidates may be located, or attending professional conferences.
•  This role requires 60% in-office presence; remote work is permissible 40% of the time.

• Bachelor’s degree required. JD or MBA will be considered favorably.
• 6+ years’ professional services recruiting experience working closely with senior stakeholders. Experience gained in a search firm or other highly consultative environment strongly preferred.
• Excellent interpersonal skills – enthusiastic, proactive, positive attitude. Ability to gain the respect, trust, and confidence of the firm’s members, colleagues, and external search consultants, and the ability to manage up, down, and laterally within an organization.
• Outstanding sense of customer service and mindful of reputation internally and externally, with demonstrated ability to instill this in others.
• Ability to project confidence, judgement, and maturity. Capable of managing the needs of different stakeholders and experience offering recommendations and influencing outcomes.
• Facilitate teamwork and identify opportunities to develop new processes/infrastructure.
• Demonstrated ability to grasp and implement new concepts quickly.
• Strong analytical abilities, resourcefulness, and attention to detail.
• Ability to work independently and as part of a team with a proactive and positive style that fosters collaborative working relationships.
• Proactive problem-solving skills. Ability to identify issues and generate logical, well-reasoned solutions. Strong analytical ability and comfort with data.
• Competence to lead creative candidate sourcing strategies and the desire and energy to innovate new approaches and tactics.
• Exceptional time management. Ability to prioritize competing demands efficiently and continuously drive forward multiple workstreams with a high level of autonomy.
• Possess excellent written and verbal communication skills with the ability to influence others, adjust style and tone to suit different perspectives, contexts, and levels of seniority.
• Strong organizational and administrative skills, excellent attention to detail, and driven to execute projects through to completion.
• High level of integrity and honesty; ability to handle confidential matters with discretion.
• Ability to travel regularly (approximately 25%) to the firm’s U.S. and Canadian offices.
• Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint as well as legal recruiting software (viRecruit, Pirical). Ability to quickly get up to speed and master new applications and software is critical.

This job description is a general description of the types of responsibilities that are required of an individual in this job.  It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.

Physical Demands:

This position requires sitting or standing for long periods of time and the continuous operation of standard office equipment, such as computers, keyboards and phones. It also requires mobility sufficient to perform certain job functions, such as getting to photocopiers/scanners/fax machines, and regular bending, reaching, lifting, stooping and occasionally pulling, pushing and/or lifting items that weigh up to 25 pounds.

Job Summary:

Assume technical ownership of the ServiceNow platform for Mintz. Lead the design and delivery of high quality ServiceNow solutions supporting a diverse range of business units, departments, and practice areas across the firm, while ensuring confidentiality, ethical walls, auditability, and operational reliability. This role focuses on maximizing the value of the firm’s ServiceNow subscription, partnering with ServiceNow vendors and implementation partners, and delivering solutions aligned with business requirements. Own platform architecture and contribute to an ecosystem that enables scalable solution delivery in accordance with ServiceNow SDLC and technical best practices. This role manages delivery across internal stakeholders and external implementation partners. The Platform Leader owns solution architecture, technical standards, and acceptance criteria, and oversees build and deployment activities to ensure business outcomes and compliance.

Primary Responsibilities:

Platform Management & Governance

• Own overall ServiceNow platform health, configuration strategy, and architectural integrity across production and non‑production environments.
• Define and maintain platform governance standards, including instance strategy, environment management, update set and source control practices, and promotion procedures.
• Partner with Platform Owners and ServiceNow Administrators to manage system properties, plugins, entitlements, and feature enablement.
• Oversee application lifecycle management, including backlog prioritization, technical debt remediation, and decommissioning of unused or redundant functionality.
• Establish guardrails for customization versus configuration, ensuring long‑term platform sustainability and upgrade readiness.
• Support platform roadmap planning by evaluating new ServiceNow capabilities, releases, and licensing entitlements in alignment with firm strategy.

Solution Delivery 

• Lead end-to-end ServiceNow solution delivery by defining technical approach, guiding internal resources and vendors/implementation partners, and ensuring high-quality execution aligned to Mintz standards.
• Provide architecture, design reviews, and implementation oversight; complete hands-on configuration/scripting when needed for complex work, prototyping, or troubleshooting.
• Lead the design and implementation of ServiceNow scoped applications, workflows, automations, business rules, and scripts aligned with business requirements.
• Provide technical direction and review/oversight for Client Scripts, UI Policies, UI Actions, and related platform components; develop these components as needed.
• Define and enforce standards for secure, reusable ServiceNow components with robust ACLs and data separation aligned to ethical walls and matter confidentiality; partner with internal teams and vendors to deliver compliant implementations.
• Lead configuration and extension of the ServiceNow self-service portal and Next Experience capabilities.

Integration & Data

• Lead development and maintenance of REST and SOAP integrations with SaaS and on premise systems, including document management systems (e.g., iManage), financial systems (e.g., 3E), identity platforms (Entra ID), and security tools, partnering with internal teams and vendors/implementation partners to deliver reliable integrations.
• Establish and enforce robust error handling and secure logging practices, ensuring no confidential client data is stored in logs.

Quality & Standards

• Establish and enforce ServiceNow coding and configuration standards aligned with ServiceNow guidelines and Mintz requirements.
• Conduct ongoing quality reviews and performance tuning, and establish and maintain automated testing practices using Automated Test Framework (ATF).
• Collaborate with IT and Information Security leadership to produce technical design documentation, including design specifications, sequence diagrams, and data models.
• Ensure documentation and technical notes are maintained and current.

Security & Compliance

• Enforce access controls, Role Based Access Controls(RBAC), and least‑privilege design principles across all ServiceNow solutions.
• Lead the design of workflows and data models that support audit readiness, information governance, retention requirements, and eDiscovery holds.

Collaboration & Leadership

• Partner with IT Project Managers, ServiceNow Administrators, System Administrators, Business Analysts, QA resources, Platform Owners, and Information Security teams to deliver end‑to‑end solutions.
• Manage ServiceNow vendor and implementation partner engagement, including scoping, planning, technical guidance, delivery oversight, and acceptance of deliverables.
• Mentor and guide ServiceNow developers and administrators.
• Deliver instructional demonstrations of new ServiceNow capabilities as they become available.
• Champion platform best practices and an out‑of‑the‑box‑first approach where appropriate.

Upgrades and Patching

• Monitor ServiceNow family releases, patches, and hot fixes.
• Plan and coordinate ServiceNow family upgrades and patching activities.
• Partner with business and IT stakeholders to test and validate solutions ahead of upgrades and hot fixes.

This role requires 60% in office presence; remote work is permissible 40% of the time.

Qualifications:

• Education: Bachelor's degree or relevant professional experience required. 
• 5–8+ years of ServiceNow development experience, including 2+ years in a technical lead role.
• Ability to think strategically and drive technical innovation.
• Excellent verbal and written communication skills, with the ability to positively influence others.
• Ability to operate in a fast‑paced, service‑oriented environment while prioritizing multiple initiatives.
• Strong planning, project management, presentation, and organizational skills.
• Strong sense of urgency with a high‑energy and results‑driven mindset.
• Ability to analyze, work with, and present data effectively.
• Ability to collaborate with and earn the trust and confidence of attorneys and professional staff.
• Hands‑on, tactical approach to problem solving with a creative and proactive mindset.
• Demonstrated ability to learn and apply new concepts quickly.
• Strong analytical skills, attention to detail, and resourcefulness.
• Ability to work independently and collaboratively while fostering positive working relationships.
• Outstanding commitment to customer service.
• Deep personal commitment to integrity, sound judgment, and the highest ethical standards.
• Ability to exercise diplomacy, tact, and discretion when handling highly confidential information.

Technical Qualifications:

• Strong experience with JavaScript (server‑side and client‑side), Glide API, Flow Designer, Service Catalog, Record Producers, and Automated Test Framework (ATF).
• Proven experience with secure platform design, ACLs, and performance tuning at scale.
• Hands‑on experience with integrations, including REST/SOAP APIs, OAuth/OIDC, MID Server, and IntegrationHub.
• Experience working in regulated and confidentiality‑intensive environment (e.g., legal, finance, healthcare).
• Experience incorporating AI tools into development workflows and general day-to-day workflows.

Preferred:

• ServiceNow certifications (CSA, CAD; CIS‑ITSM, CIS‑HRSD, or CIS‑Discovery preferred).
• Experience integrating with enterprise systems, including legal-specific systems such as DMS (iManage), finance platforms (3E), eSignature solutions (DocuSign), Power Platform, Power BI, Copilot, Azure, and Entra ID.
• Experience with CI/CD pipelines, source control (Git), automated testing, and observability.
• Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud.
• Experience with scripting and programming languages such as Python, HTML, XML, Java, R, or VBScript.
• Familiarity with data visualization tools (e.g., Power BI) and visualization techniques.
• Strong understanding of Microsoft 365, SharePoint Online, and Office applications.
• Strong understanding of network and server administration concepts.

This job description is a general description of the types of responsibilities required of an individual in this role. It is not intended to be an exhaustive list of all responsibilities, duties, or skills.

Physical Demands:

This position requires sitting or standing for extended periods and continuous operation of standard office equipment, including computers, keyboards, and phones. The role also requires sufficient mobility to access office equipment such as photocopiers, scanners, and fax machines, and may involve regular bending, reaching, lifting, stooping, and occasional pushing or pulling of items weighing up to 25 pounds.